Computer Diagnostics, Testing and Troubleshooting
Computer Not Working? We Can Help!
It can be incredibly difficult to determine what is wrong when a computer is not working correctly. Our expert technicians have decades of experience running diagnostics & troubleshooting. We take your device, run our diagnostic software and show you the results of the test to help determine exactly where the problem lies. After reviewing this together we discuss with you the best course of action in repairing or replacing parts to restore your device to working order.
Nearest Computer Diagnostics, Testing and Troubleshooting
Madison Heights, MI
Hours: Mon - Sat 10 to 9, Sun 11 to 6
32800 Concord Dr, Madison Heights, MI, 48071
Store Hours, Info & Map
These Services are available in-store only
Please choose a store location:
PC Hardware Diagnostics
Motherboard POST Test
HOW IT WORKS
BRING IN YOUR DEVICE
Some diagnostics can be run remotely, depending upon the issue
Let our technicians know the problems you're experiencing
WE RUN DIAGNOSTICS
Our diagnostic software analyzes system hardware and configuration looking for faults
We'll discuss the analysis and recommend a course of action
Devices We Service
We work on Apple and all brands of PC desktop and laptop computers, whether they were purchased at Micro Center or elsewhere. Our technicians are certified across more than a dozen different brands and with our 40 years of doing business, we’ve seen just about every problem there is.
What We Need From You
Bring everything you think might help, including your power adapter if it is a laptop, tablet, or all-in-one PC, especially if the issue is power related.
Your login credentials - for Apple, please make sure Find My Device is turned OFF. If the unit doesn't power on, you can do this on Apple's website using your Apple account.
For PCs, if you have BitLocker or any passwords set on the computer (BIOS, login, etc.) please provide these (all of them)
A complete problem description with as much detail as possible so our technicians can get to work on it quickly without having to ask for more information
Since 1979 our Expert Technicians have been repairing, building and upgrading all types of laptops and desktops, as well as performing data backup and recovery services.
The majority of repairs are completed in-house, resulting in quicker repairs and data security.
We repair any brand of desktop or laptop and are an Authorized Service Provider for Apple, Dell, HP, ASUS, Acer, Lenovo, and PowerSpec.
All Technicians are Comp TIA A+ and OEM Certified